We process directly onto the Australian Government database, their conditions also apply via our website.
The Australian Government clearly states in their TERMS that once a visa has been processed there are no refunds.
This means that once your ETA Visa(s) is approved, there are NO REFUNDS.
People who cancel their payments will be referred to the Australian Federal Police for credit card fraud and also referred to the applicable cyber crime police agency in their country which may lead to criminal convictions.
Once this occurs you may be placed on the Govt "Watch List" and refused entry into Australia and a number of other countries which source criminal convictions to deny people entry into their respective country. You have been warned.